FAQ Creative Custom Pens:
How do I place an order?
You can easily browse and choose an item or items by adding them to the cart and follow the online platform.
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What about international orders?
Delivery might take a few days longer and additional courier costs may apply outside of Europe
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Can I order a pen case or Sleeve by itself?
No, you must order a pen first to be able to include a pen case.
Can I order two of the same pens?
Yes, but no two pens are identical and a special e-mail request must be sent to place the order.
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Are these pens hand turned?
Yes, you can Subscribe to us on YouTube and see How It’s Made.
Click on the YouTube link.
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Payment and Shipping
Payment is done threw PayPal and shipping by AnPost.
Once the order has dispatched a tracking no will be provided.
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Shipping cost?
All shipping is registered and will depend on the final destination
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Have A Question, Let’s Chat!
Have a question, found in the bottom right corner of the page.
All questions will be answered ASAP and no later than 24 hours.
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What is the funny little cap on the tip of the pen mechanisms refill?
The little hard wax tip must be removed before using the pen and is there to protect the pen tip. The writing point is a tiny ball, usually 0.5 or 0.7 mm in diameter, that transfers the ink from the reservoir onto the paper as the pen moves.